snow chains CADILLAC ESCALADE EXT 2008 3.G Owners Manual

Page 305 of 496

Then, shut the engine off and close the window almost
all the way to preserve the heat. Start the engine again
and repeat this only when you feel really uncomfortable
from the cold. But do it as little as possible. Preserve the
fuel as long as you can. To help keep warm, you can get
out of the vehicle and do some fairly vigorous exercises
every half hour or so until help comes.
If Your Vehicle is Stuck in Sand,
Mud, Ice, or Snow
Slowly and cautiously spin the wheels to free your
vehicle when stuck in sand, mud, ice, or snow. See
Rocking Your Vehicle to Get It Out on page 4-33.
If your vehicle has a traction system, it can often help to
free a stuck vehicle. Refer to your vehicle’s traction
system in the Index. If the stuck condition is too severe
for the traction system to free the vehicle, turn the
traction system off and use the rocking method.
{CAUTION:
If you let your vehicle’s tires spin at high
speed, they can explode, and you or others
could be injured. The vehicle can overheat,
CAUTION: (Continued)
CAUTION: (Continued)
causing an engine compartment re or other
damage. Spin the wheels as little as possible
and avoid going above 35 mph (55 km/h) as
shown on the speedometer.
For information about using tire chains on your vehicle,
seeTire Chains on page 5-76.
Rocking Your Vehicle to Get It Out
First, turn the steering wheel left and right to clear the
area around the front wheels. For vehicles with
StabiliTrak
®, turn the traction control part of the system
off. SeeStabiliTrak®System on page 4-6. Then shift back
and forth between REVERSE (R) and a forward gear,
spinning the wheels as little as possible. To prevent
transmission wear, wait until the wheels stop spinning
before shifting gears. Release the accelerator pedal while
you shift, and press lightly on the accelerator pedal when
the transmission is in gear. By slowly spinning the wheels
in the forward and reverse directions, you will cause a
rocking motion that could free your vehicle. If that does
not get your vehicle out after a few tries, it might need to
be towed out. Or, you can use recovery hooks, if your
vehicle has them. If your vehicle does need to be towed
out, seeTowing Your Vehicle on page 4-42.
4-33

Page 473 of 496

Calling for Assistance
For prompt and efficient assistance when calling,
please provide the following to the Roadside Service
Representative:
Your name, home address, and home
telephone number
Telephone number of your location
Location of the vehicle
Model, year, color, and license plate number
of the vehicle
Odometer reading, Vehicle Identication Number
(VIN), and delivery date of the vehicle
Description of the problem
Towing and Road Service Exclusions
Specically excluded from Roadside Service coverage
are towing or services for vehicles operated on a
non-public roadway or highway, nes, impound towing
caused by a violation of local, Municipal, State, Provincial
or Federal law, and mounting, dismounting or changing of
snow tires, chains, or other traction devices.Roadside Service is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
Cadillac and General Motors of Canada Limited
reserve the right to make any changes or discontinue
the Roadside Service program at any time without
notication.
Scheduling Service Appointments
When your vehicle requires warranty service, contact
your dealer/retailer and request an appointment.
By scheduling a service appointment and advising your
service consultant of your transportation needs, your
dealer/retailer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership/retailer,
let them know this, and ask for instructions.
If the dealer/retailer requests that you simply drop the
vehicle off for service, you are urged to do so as early in
the work day as possible to allow for the same day repair.
7-9